MiP welcomes results of 2012 NHS staff survey

Thu 28 Feb 2013

Survey shows important improvements, but also reveals areas of concern

Speaking after the release of the results of the 2012 NHS staff survey, MiP chief executive Jon Restell said:

'Given the turmoil in the NHS at the moment, the overall survey results are pretty good across a range of measures such as job satisfaction.

'The quality of line management remains in fairly good shape, with 68% of staff reporting that their manager helps them with difficult tasks and 71% felt supported in a personal crisis. This is good news for team work.

'The continuing rise in appraisals is welcome but it is worrying that only about a third of staff said these appraisals were well structured. Research suggests that a poor appraisal is worse than no appraisal. Training and support for line managers in appraisal should be a priority as this is a key mechanism to achieve staff engagement.

'Staff are working longer hours to help the service meet the mounting demands – and the reward for this discretionary effort should not be to worsen terms and conditions already eroded by the pay freeze.

'MiP is concerned that only 72% of staff report that they would feel safe raising concerns about fraud, malpractice or wrongdoing, and only just over half would feel confident that their organisation would address these concerns. This is a key measure of an open safety culture and organisations must demonstrate that they will take appropriate action when concerns are raised.'

The summary and reports for individual organisations are available on the staff survey website: http://www.nhsstaffsurveys.com/cms/

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