Thu 22 Sep 2016
The “Once for Wales” project has transformed staff training across NHS Wales, cutting costs, raising quality and boosting compliance. Matt Ross spoke to the handful of visionaries who made it happen.
I remember the bad old days, when people used to do everything separately, and work in competition rather than collaboration. People were all off developing products with slight variations. But this project has pulled together all those good ideas; all that knowledge and expertise.
Mon 12 Sep 2016
Many health organisations have spent years undergoing constant change - and it isn't over yet. Matt Ross offers some advice for team leaders.
Before embracing change, people must understand why the status quo is untenable, see the goal as desirable, and believe it can be delivered. So explain clearly the risks of leaving things as they are, the benefits of change and how you will address the obstacles.
Fri 02 Sep 2016
There’s no single “right” way to deal with email overload, but experts agree on some basic steps. Follow these tips from Craig Ryan and you should find a method that works for you.
Email is a tool, how you use it is up to you. Do you want to read news in your email? Do you find updates from your social media accounts annoying? Do you really need daily briefings? It’s your inbox – decide what should be there and get rid of everything else.
Thu 25 Aug 2016
Sir Simon Wessely argues the crisis in mental health will not be solved by more individual interventions, but by taking a system-wide approach to a system-wide problem.
Fruit in the canteen, better cycling lanes and practicing mindfulness are all fine, but they are unlikely to address the dissatisfaction and demoralisation seen across the mental health workforce.
Thu 25 Aug 2016
MiP is leading a national initiative to tackle bullying and harassment, which undermines managers’ work and damages their careers. Jon Restell explains how the programme is shaping up.
Research shows that disruptive and disrespectful behaviour leads to an unsafe culture – distraction from clinical work, errors, withdrawal, burnout, reputational damage and more people leaving. Staff are less likely to admit mistakes, raise concerns or work effectively in teams – with obvious implications for patient care and safety.
Wed 10 Aug 2016
In the first of a regular series revealing the crucial role of managers in improving healthcare, Matt Ross investigates how NHS leaders in Stockport reconnected GPs and hospital consultants - improving the speed and quality of patient care
“Managers can win people’s minds by going through the procedures, doing their business cases, but to win hearts they have to convince everybody that it’s a good idea.”
Mon 08 Aug 2016
Dale Walmsley explores how pensions tax relief affects you as a member of the NHS Pension Scheme
One of the biggest incentives to save in a pension scheme is the tax relief on a member contributions. The higher up the tax bands you are, the more tax relief you'll get. But the more you earn in the NHS, the more you pay into the scheme.
Thu 28 Jul 2016
Brian Wilson on what you need to know about workplace surveillance and social media snooping
Both employers and employees are increasingly using surveillance footage in the workplace. This presents challenges for workers and managers alike, so it’s important to understand the law in this area.
Fri 22 Jul 2016
With disintegrating community support and tighter funding than ever before, mental health services are near to breaking point. Alison Moore asks one of the sector’s leading chief executives, Maria Kane, how she keeps the show on the road.
“Need goes up and finance in real terms is, at best, flat. You get to the crux where it is no longer doable. That’s where we are. It’s a balance between keeping as lean as we can but also keeping the goodwill of staff.”
Fri 15 Jul 2016
Sometimes the NHS is hard to leave for the wrong reasons. Two senior managers tell Craig Ryan about their exhausting battle to secure redundancy rights and how MiP helped them to leave on the right terms.
We were stuck between a rock and a hard place, excluded from communications regarding the next steps for the organisation, but still without a decision about what was happening to us.
Thu 16 Jun 2016
The 2016 King’s Fund Leadership and Management Summit brought together current thinking on leadership and management in health and social care. MiP committee member Jeremy Baskett reports on a thought-provoking day.
A general theme throughout the summit was the recent change in management styles, moving from ‘hero’ managers, who tried to manage everything, to a ‘coaching’ style where you empower and lead others.
Thu 19 May 2016
When it comes to staff engagement, everyone talks the talk, but East London Foundation Trust is one of the few to walk the walk. Craig Ryan headed for Whitechapel to find out how they do it.
The killing of one mental health patient by another is fantastically rare. But within a year Roman Ward had seen another patient commit suicide with a plastic bag and a third die unexpectedly from natural causes. These three tragic deaths sparked a remarkable improvement drive founded on boosting the engagement and wellbeing of the trust’s staff.
Mon 16 May 2016
Sloppy HR procedures aren’t just an admin problem – they cause real distress and do real damage to organisations. We spoke to one MiP member about how a vexatious complaint affected her – and how the union was able to help.
“I’ve been working in and around the NHS for 40 years, and I’ve never had a grievance against me. I was gobsmacked. It was completely out of the blue.”
Wed 23 Mar 2016
Nigel Edwards, chief executive, the Nuffield Trust, on why supporting middle managers is a key priority
'I do think leadership is important, but I'm concerned that the obsession with it has obscured the very important task of effective administration and management'.
Wed 02 Mar 2016
The NHS is highly regarded around the world, but no healthcare system has a monopoly on excellence or failure.
Mark Britnell finds there's much the NHS can learn from other countries
Wed 02 Mar 2016
Lis Paice gives her tips for engaging an audience and keeping them interested.
Have you ever been giving a presentation and realised that you weren’t holding your audience? Smartphones and tablets lighting up, eyes glazing over? It’s a horrible feeling. Giving a presentation is a great opportunity to get your ideas across – but not if people aren’t listening. So how can you give a talk that will engage your audience?
Tue 16 Feb 2016
MiP examines the evidence as the NHS Pay Review Body prepares to report
'The unions asked the Review Body to recommend an award that took into account the loss of real terms earnings since 2010. Productivity in the NHS over this period has been taken directly from the pockets of NHS workers and enough was enough.'
Tue 02 Feb 2016
Katherine Bassey writes for MiP on how to put yourself in poll position
An employee survey won’t sort out all your organisational ills, but a well-designed one will give you insight and direction — as long as you act on what you find. These tips will prepare you well
Wed 27 Jan 2016
Dean Royles, director of human resources, Leeds Teaching Hospitals NHS trust, explains why the trade union bill worries him
'We get so much more, day-in day-out, from working with trade unions. I'm anxious that we don't damage the constructive relationships we enjoy.'
Mon 14 Sep 2015
MiP's chief executive, Jon Restell, explains what's wrong with the Government's plans from an NHS perspective
Trade unions represent staff views, negotiate decent conditions and ensure employers behave themselves and act fairly. Employers value the role of unions because it helps everyone to deliver great patient care. The bill will undermine effective industrial relations in the NHS and with it, patient care.