Topic Search Results

Doctor, comedian, broadcaster, writer, health campaigner and politician manqué, Dr Phil Hammond is now drawing up a manifesto to rescue the NHS and boost the nation’s health. On the eve of a watershed general election for the UK, he spoke to Healthcare Manager’s Matt Ross.

The NHS's enduring tendency to point the finger when something goes wrong can fill clinicians with fear and hamper managers trying to solve problems. We ask why the NHS is still struggling to shake off its blame culture after decades of trying.

The Lucy Letby case demands a comprehensive and thoughtful response. Statutory regulation of managers may be a part of that, but won't be a quick fix. Right now, we need to tackle a culture that deters staff, patients and the public from raising concerns about NHS care.

Denying the impact of poor workplace culture is the leadership equivalent of denying climate change. It’s time all leaders took the job of developing a positive, inclusive culture seriously.

Freedom to Speak Up guardians can help boards and line managers find out what’s really going on in their organisations, and act as a safety valve for staff grievances and complaints. Alison Moore finds out more.

NHS National guardian Henrietta Hughes introduces a new e-learning package, and explains how line managers can foster a listening culture that supports staff who want to speak up.

We explain the legal position behind so-called ‘gagging’ clauses which are now a common feature of settlement agreements in the NHS.

NHS guardians have a tricky but powerful role in tackling poor care and boosting staff engagement. National Guardian Henrietta Hughes speaks to Healthcare Manager.

In today's NHS, we know it's crucial to protect people who raise the alarm about poor patient care or incompetent staff. But it's just as vital to avoid giving cover to people with axes to grind – as one innocent NHS manager discovered.

Spurious allegations can damage managers’ careers and cost the NHS dear. And too often, sloppy investigations and poor HR support make things worse.

Have you been asked to investigate a colleague’s conduct or performance? Here are ten tips for avoiding costly and career-damaging pitfalls.