MiP MiP

The union for health and care managers

Home  >  Advice & Information  >  Advice and support for work-based issues

Advice and support for work-based issues

Shaking hands over a contract on a desk

MiP provides individual advice and representation for members who are having problems at work.

Some of the issues we help members with include:

  • Disputes over grading or job evaluation (including the Agenda for Change and Hay systems)
  • Unreasonable workloads and working hours
  • Sick leave and ill-health benefits
  • Unsafe or unhealthy working conditions
  • Refusal of annual leave, special leave or carers leave
  • Problems arranging maternity leave and accessing maternity rights
  • Disputes over responsibilities and changes to job descriptions

Over the coming months, we will be publishing more detailed advice on understanding and responding to common problems at work. Please look out for our weekly member emails to be notified of the updates. 

Talk things through

Many problems at work are down to mistakes or misunderstandings. Try discussing your problem informally with your line manager or HR if you can. Draw their attention to any relevant policies or terms in your contract. If they promise to help, give them a reasonable amount of time to resolve the problem – but keep checking on progress regularly.

If you are unable to resolve matters informally, and want 1:1 support, please email memberadvice@miphealth.org.uk. 

You can't have too much information

It will usually be easier and quicker to resolve your case if everyone is clear about the terms of your contract and what policies apply. Make sure you check the wording of your contract and that your job description is up to date. Gather together any relevant local policies or procedures. If you want 1:1 support, please email memberadvice@miphealth.org.uk.

It will help if you have all the relevant information. Keep copies of any relevant emails or letters from your employer or colleagues, and make a note of any phone or face-to-face conversations relevant to your case.

In some cases, it's a good idea to keep a diary, recording the hours you worked, working conditions, what work you did, contact with managers and colleagues and so on – anything that might be relevant to your case.

Discrimination

If you believe your problem may be the result of discrimination by your employer or a colleague, contact your national officer for advice as soon as possible. In legal terms, discrimination is unfair treatment on the grounds of a protected characteristic (sex, race, sexual orientation, age, disability or gender identification). You can also visit our Discrimination & Equality page for further advice.

Pensions & retirement

MiP reps and national officers are not able to offer 1:1 pensions or retirement advice.

If you have a pensions or retirement query, Lighthouse Finance offer a free initial consultation to MiP members or you can raise your issue with NHS Pensions.  You can also try emailing your query to UNISON’s pensions unit

Latest Articles about Pay, Pensions and Agenda for change 

Fuel guage showing empty

Under pressure from political demands and relentless organisational change, many board-level NHS managers are feeling the effects of burnout and contemplating leaving the NHS, according to MiP’s ’Sounding Board’ of senior members and the union’s evidence to the pay review body.

22 April 2024 | By Rhys McKenzie
Feature
Caroline Lamb, NHS Scotland head office, March 2024

Joining the Scottish health department weeks before the pandemic struck, Caroline Lamb found herself head of NHS Scotland within a year. She talks about the “intense and scary” experience of managing through the Covid crisis, her plans to integrate services and tackle staff shortages and why Scotland needs more money for health and care.

12 April 2024 | By Matt Ross
Interview
Christine McAnea addressing striking NHS workers in Belfast

After months of industrial action, NHS workers in Northern Ireland have accepted a 5% pay offer for last year negotiated by health unions and the Department of Health.

05 April 2024 | By MiP
News
Under pressure from political demands and relentless organisational change, many board-level NHS managers are feeling the effects of burnout and contemplating leaving the NHS, according to MiP’s ’Sounding Board’ of senior members and the union’s evidence to the pay review body.
22nd Apr 2024
By Rhys McKenzie
Feature
How MiP offers its members individual representation and legal advice, helping you tackle problems at work
Copyright © 2022 MiP