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Managing Better Care

By publishing ‘case study’ features examining specific improvements in health and care services, MiP demonstrates how managers play a crucial role in projects that improve patient care, support staff wellbeing and save taxpayers’ money.
Countess of Chester Hospital mosaic sign

Teams of doctors from different specialisms working shifts together helped the Countess of Chester Hospital to weather the Covid storm with increased patient satisfaction and better staff engagement. Here's how they did it.

10 January 2022 | By Matthew Limb
Managing Better Care
Saksya Falope – Leicestershire Mental Health Trust

NHS staff in Leicestershire took just 11 days to set up a mental health urgent care hub in the early days of the pandemic. Two managers involved tell us how an emergency response is now delivering long-term gains for local services.

06 August 2021 | By Matthew Limb
Managing Better Care
Newborn baby

Even during the Covid-19 emergency, managers and clinicians are working to improve NHS services. We report on a digital project that is transforming the experience of postnatal care for women at Chelsea and Westminster hospital.

08 July 2020 | By Matthew Limb
Managing Better Care
iLFT team at Dundee

Deficiencies with testing have left many patients with serious undiagnosed liver disease for years on end. Now, a new intelligent testing system developed by NHS Tayside and Dundee University offers hope of earlier diagnosis and treatment.

04 March 2020 | By Matt Limb
Managing Better Care
Illustration of hospital beds

Managers and doctors from Ipswich Hospital tell us how they joined forces with local partners to dramatically reduce their bed blocking problem.

05 October 2018 | By Matthew Limb
Managing Better Care
Members of the gastroenterology department who worked on the outpatients project at St Mark's Hospital.

How the struggling gastroenterology department at St Mark's Hospital worked with patients and quality improvement managers to deliver dramatic results.

14 September 2018 | By Matthew Limb
Managing Better Care

We look at how a team of managers, clinicians and QI specialists tackled the frustrating delays in treating hand injuries at Imperial College.

04 April 2018 | By Matthew Limb
Managing Better Care
Imperial College St Mary's Hospital

Everyone wants to involve more clinicians in managing the NHS, but junior doctors are a notoriously difficult group to engage. Matthew Limb spoke to Imperial College about an innovative scheme that's already bringing results.

28 September 2017 | By Matthew Limb
Managing Better Care
Managing Better Care_2017-03-10_Happy App_Tap Happy

With staff morale unnervingly low across the NHS, managers need to identify and resolve problems fast. We tap into one award-winning solution – Bristol’s ‘Happy App’.

10 March 2017 | By Emma Dent
Managing Better Care

Recruiting NHS staff in London is tough, but managers at UCLH have found innovative ways to slash vacancy rates for nurses and midwives.

08 December 2016 | By Matt Ross
Managing Better Care
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