Managing Better Care

A simple drop-in centre at Great Ormond Street hospital helped to cut through cumbersome referral processes and get young people the mental health support they needed. Matt Limb finds out how a low-intensity service can still have a big impact.

Teams of doctors from different specialisms working shifts together helped the Countess of Chester Hospital to weather the Covid storm with increased patient satisfaction and better staff engagement. Here's how they did it.

NHS staff in Leicestershire took just 11 days to set up a mental health urgent care hub in the early days of the pandemic. Two managers involved tell us how an emergency response is now delivering long-term gains for local services.

Even during the Covid-19 emergency, managers and clinicians are working to improve NHS services. We report on a digital project that is transforming the experience of postnatal care for women at Chelsea and Westminster hospital.

Deficiencies with testing have left many patients with serious undiagnosed liver disease for years on end. Now, a new intelligent testing system developed by NHS Tayside and Dundee University offers hope of earlier diagnosis and treatment.

Managers and doctors from Ipswich Hospital tell us how they joined forces with local partners to dramatically reduce their bed blocking problem.

How the struggling gastroenterology department at St Mark's Hospital worked with patients and quality improvement managers to deliver dramatic results.

We look at how a team of managers, clinicians and QI specialists tackled the frustrating delays in treating hand injuries at Imperial College.

Everyone wants to involve more clinicians in managing the NHS, but junior doctors are a notoriously difficult group to engage. Matthew Limb spoke to Imperial College about an innovative scheme that's already bringing results.

With staff morale unnervingly low across the NHS, managers need to identify and resolve problems fast. We tap into one award-winning solution – Bristol’s ‘Happy App’.