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Corporate Services Managers

Our health services couldn’t function without the essential work carried out within organisations’ support functions. In reality, the distinction sometimes made between teams labelled ‘frontline delivery’ and ‘back office’ is entirely false – for patients’ treatment is as dependent on the staff who deliver buildings, vehicles and communications channels as on those providing medical treatment.

Woman working at laptop
Many of our members work in these support roles, occupying management jobs in fields including HR, finance, facilities management, ICT and digital, procurement and contract management, risk management, communications, and programme and project management. Their employers include NHS bodies, social care providers, and private and voluntary sector health providers across the UK – the latter group including outsourcing businesses such as Capita, which have taken over former NHS teams transferred into the private sector under TUPE regulations. Whatever their employer, role or location, MiP members working in support functions are entitled to expert, one-to-one support from our network of national officers.

Even after joining MiP, many specialist staff retain membership of professional bodies within their own field, such as the Chartered Institute of Public Finance and Accountancy, the British Institute of Facilities Management, and the Chartered Institute of Personnel and Development. And MiP works with these bodies whenever doing so helps to protect and defend our members. But our respective roles are normally quite clear; for whilst professional bodies are best placed to help their members with skills, qualifications and career development, MiP has the skills, knowledge, relationships and services to support and protect people within the unique – and uniquely challenging – environment of the UK’s health and care services.

In particular, our support staff members often call on us to represent them in casework involving issues around organisational change, outsourcing and redundancies; disciplinary and grievance procedures; and wellbeing issues such as stress and sickness absence. 

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02 August 2021 | By Jon Restell
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MiP responds to the announcement of a 3% pay rise for staff on Agenda for Change in England.

22 July 2021 | By MiP
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MiP is fully committed to supporting members through the ICS transtion in England. We answer some of the key questions you may have about the transition and how it will affect your job.

18 June 2021 | By MiP
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In its evidence to the NHS Pay Review Body, MiP says a decent pay rise for all staff is the only reasonable response to the pressure and trauma of working during the pandemic, and essential to avoid a staffing crisis in the year ahead.

21 May 2021 | By Craig Ryan
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Jon Restell portrait 2021

Our members survey sent a clear message that the emergency effort can't be sustained forever. We need more staff and that means real investment in NHS pay this year.

14 May 2021 | By Jon Restell
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16 March 2021 | By MiP
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Help us to give the Pay Review Body the full picture on NHS pay by taking part in our members' survey.

17 February 2021 | By MiP
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This pandemic has seen unprecedented investment in the health and wellbeing of NHS staff. MiP wants to make sure it's one legacy of the crisis.

05 February 2021 | By Jon Restell
Leading Edge
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With many NHS managers working at home or moving to different roles, Claire Pullar offers her tips on how to protect your health and career during the pandemic and beyond.

04 February 2021 | By Claire Pullar
Tipster
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How Birmingham and Solihull united the whole health and care system around a common purpose: fighting the pandemic while keeping services running.

13 November 2020 | By Matt Ross
Feature
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Denying the impact of poor workplace culture is the leadership equivalent of denying climate change. It’s time all leaders took the job of developing a positive, inclusive culture seriously.
24th Aug 2021
By Geoff Underwood
Analysis & opinion
MiP responds to the announcement of a 3% pay rise for staff on Agenda for Change in England.
22nd Jul 2021
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